SYHealth is upgrading our computer systems to provide better care and an improved experience for you. We appreciate your patience as you may notice delays at our call center or during your clinic visits.
Patients with MySanYsidroHealth accounts can update their communication preferences at any time by logging into the app.
Step 1: When patients log into their MySanYsidroHealth account, they should click on menu then Communication Preferences.
Step 2: You should then view your current selections. If an item has a green check mark, that means it is selected as one of your preferred ways of communicating.
Step 3: To look more closely at the types of notifications you will receive for different types of messages, look at the Details section.
Step 4: By selecting Advanced Settings, you can see the specific types of notifications you can receive.
Please Note: If you do not have a MySanYsidroHealth account, you will need to receive assistance from the front desk at your clinic if you're interested in changing your communication preferences.