SYHealth is upgrading our computer systems to provide better care and an improved experience for you. We appreciate your patience as you may notice delays at our call center or during your clinic visits.
San Ysidro Health is excited to announce a new text notification system is now available to our patients. By signing up for two-way text notifications, you will be able to manage upcoming appointments and receive reminders from San Ysidro Health about your care. Text JOIN to 70531 to get the benefits and convenience of text notifications now!
Signing up is fast and easy. Text JOIN to 70531 to take advantage of the benefits and convenience of text notifications immediately!
You can also log in to MySanYsidroHealth and set up customized notifications in your Communication Preferences – or you can talk to the patient service representative at the front desk of your clinic next time you have an appointment.
How does it work?
As a patient, once you have signed up or “opted-in” to the service, San Ysidro Health will send text messages for appointment and other health-related reminders. You will be able to send simple responses to these messages, allowing you to confirm or cancel appointments. You can easily opt out at any time.
Will this cost me any money?
Standard messaging rates will apply for text messages that are sent and received. Contact your cell provider if you need more information.
How do I stop notifications if I don’t want them anymore?
Patients can text STOP to 70531 to opt-out of the notifications. If you accidentally opt-out, you can start notifications again by texting START to 70531.
How can I receive fewer messages?
Patients can log into their MySanYsidroHealth app, go to Profile, and select Communication Preferences to edit their settings (Click HERE for step-by-step instructions). To learn more about MySanYsidroHealth, click here.
If you do not have a MySanYsidroHealth account, you can also ask for help from the patient services representative at your clinic’s front desk during your next visit.